Booking & Marketplace Terms and Conditions

PART I — GENERAL FRAMEWORK

1. Definitions

In these Terms and Conditions (“Terms”):

• “Booking” means a vehicle-rental reservation arranged or confirmed through OneClickDrive.ma.
• “Booking Amount” means any amount collected through OneClickDrive in order to reserve, arrange, confirm or secure a Booking, whether described at checkout as an advance, booking payment, platform/service fee or other disclosed amount.
• “Customer”, “User”, “Renter” or “you” means the person requesting or receiving the rental and, where relevant, a person lawfully acting on that person’s behalf.
• “OneClickDrive”, “we”, “us” or “our” means the legal entity identified as operator of OneClickDrive.ma in the Legal Notice, together with any OneClickDrive affiliate expressly identified at checkout solely for its stated payment, technology or support role.
• “Platform” means OneClickDrive.ma and related booking, messaging, supplier and support interfaces operated for the Morocco marketplace.
• “Rental Agreement” means the separate vehicle-rental contract between the Customer and the Supplier.
• “Supplier” means an independent Moroccan car-rental company or other independent vehicle-rental provider that lists, quotes or fulfils a Booking.
• “Supplier Terms” means the Supplier’s disclosed rental conditions, including age/licence rules, deposit, insurance/excess, mileage, fuel, additional drivers, geographic limits, cancellation, late return, damage and other rental conditions.

2. Scope and order of documents

These Terms govern OneClickDrive’s marketplace, booking, payment-facilitation and support services and, in Part III, the participation of Suppliers in the marketplace. The Terms of Use govern general access to the Platform. The Privacy Policy governs OneClickDrive’s processing of personal data.

The underlying rental is governed by the Rental Agreement and Supplier Terms, which are entered into directly between the Customer and Supplier. If there is an inconsistency, the document dealing specifically with the disputed subject takes priority: these Terms govern OneClickDrive’s own service and any Booking Amount it controls; the Rental Agreement governs possession and use of the vehicle and Supplier charges; and mandatory Moroccan law prevails over any conflicting term.

A booking-specific written confirmation, checkout disclosure or signed commercial order may supplement these Terms. A term that materially reduces a consumer right will not apply unless it was lawfully disclosed and accepted and is permitted by applicable law.

3. OneClickDrive’s role

OneClickDrive provides an online marketplace that identifies potential Suppliers, enables quotation and booking communications, may arrange or confirm a reservation, may collect a Booking Amount, and may assist with customer support or dispute facilitation. OneClickDrive may earn subscriptions, advertising/listing fees, booking/service fees, success fees or commissions from Suppliers and/or Customers as disclosed in the relevant commercial relationship.

Except where a specific service expressly states otherwise, OneClickDrive does not own, possess, maintain, repair, inspect or insure the rental vehicle; does not employ the Supplier’s personnel; and does not become the lessor under the Rental Agreement. The Supplier independently decides whether it can accept a Booking and is responsible for lawful rental performance.

OneClickDrive may monitor quality, require Supplier documents, score performance, suspend listings, help find replacement vehicles or provide goodwill assistance. Those measures are intended to improve marketplace quality and do not transfer the Supplier’s legal obligations to OneClickDrive.

PART II — CUSTOMER BOOKING AND RENTAL TERMS

4. Booking process

A Customer may submit a request stating vehicle preferences, dates, location and other information. OneClickDrive may route the request to one or more Suppliers, display offers, obtain availability, or communicate a quotation. Unless a page expressly states that instant confirmation applies, a quotation or displayed listing is not a confirmed Booking until the Supplier accepts or OneClickDrive sends a final confirmation based on the Supplier’s acceptance.

The final Booking confirmation should identify the Supplier, vehicle or category, rental dates, pickup/return location, agreed price, Booking Amount, balance due, key included/excluded items and any booking-specific cancellation terms. The Customer must review the confirmation promptly and report a material error before rental commencement.

OneClickDrive may refuse, pause or cancel a booking request before final confirmation where reasonably necessary for fraud/security checks, unavailable inventory, manifest pricing error, missing eligibility information or a legal/compliance concern. If OneClickDrive controls funds for an unconfirmed request that is cancelled without Customer fault, those funds will be released or refunded in accordance with applicable law.

5. Booking Amount, balance and payment role

For some Bookings, a Booking Amount is payable through OneClickDrive to secure the reservation or compensate the marketplace/intermediation service. The checkout or confirmation will state the amount and, where relevant, whether it is applied toward the rental price. A payment provider or OneClickDrive affiliate may appear on the card statement or payment receipt when it is identified as the entity processing or collecting the transaction.

Unless the confirmation states otherwise, the remaining rental balance, security deposit and post-rental charges are payable directly to the Supplier under the Rental Agreement. Payment of a Booking Amount to OneClickDrive does not make OneClickDrive the vehicle owner or lessor and does not make OneClickDrive responsible for money independently collected or retained by the Supplier.

The Customer must use only payment instructions shown on the Platform or sent through an official verified OneClickDrive or Supplier channel. OneClickDrive is not responsible for a voluntary transfer to an unrelated or fraudulent account that was not authorized through an official channel, except to the extent the loss resulted from OneClickDrive’s own legally attributable security failure or misconduct.

6. Customer eligibility and documents

The person driving the vehicle must meet the Supplier’s minimum age, licence-holding period, licence validity, identification, deposit and other lawful eligibility requirements. The Customer is responsible for providing accurate and valid information and for ensuring that every additional driver is authorized under the Rental Agreement.

A Supplier may lawfully refuse handover if mandatory eligibility criteria are not met, required originals cannot be produced, documents are materially inconsistent with the booking, the driver is impaired, or the Supplier reasonably believes handover would be unlawful or unsafe. Where refusal results from the Customer’s ineligibility, false information or failure to provide disclosed required documents, refunds are governed by the disclosed cancellation/no-show terms and mandatory law.

7. Prices and what may be charged separately

Prices are shown in Moroccan dirhams unless another currency is expressly stated. A quoted total applies only to the included items stated in the Booking. The Supplier may separately charge amounts that were disclosed before booking or that arise later under the Rental Agreement, such as security deposit, optional insurance or reduced-excess products, additional drivers, child seats, one-way delivery, airport or out-of-hours delivery, extra mileage, refuelling, late return, cleaning beyond normal use, damage, towing, tolls, parking, traffic fines and legally recoverable administrative costs.

A Supplier must not impose a hidden mandatory fee that contradicts the confirmed Booking. If a Supplier demands a materially different mandatory price before handover, the Customer should contact OneClickDrive before accepting or paying the disputed amount so that the issue can be documented and, where possible, resolved.

8. Vehicle availability, substitutions and upgrades

A Booking may be for an exact model or for a stated category, as shown in the confirmation. If the confirmed vehicle becomes unavailable, the Supplier or OneClickDrive may propose a genuinely equivalent or better replacement. A materially different replacement should not be imposed on a Customer without agreement where the difference affects price, capacity, transmission, vehicle type or another material characteristic.

If the Supplier cannot provide the confirmed vehicle or an acceptable equivalent and the Customer reasonably rejects the proposed replacement, OneClickDrive will, where possible, attempt to arrange another Supplier. If no acceptable replacement is found, any Booking Amount controlled by OneClickDrive for the unfulfilled Booking will be refunded as required by law. Money paid directly to the Supplier must be refunded by the Supplier, although OneClickDrive may assist with escalation.

9. Handover and vehicle inspection

At handover, the Customer should review and sign the Rental Agreement, verify the vehicle identity and agreed price, inspect existing damage, fuel and mileage, take timestamped photographs or video, and confirm the Supplier’s contact and emergency instructions. The Customer should also review the vehicle’s legally required registration/insurance documents and report an obvious safety concern before driving.

Accepting the vehicle without noting visible pre-existing damage may affect a later factual dispute with the Supplier, but does not waive any right that cannot lawfully be waived. OneClickDrive may request photographs, signed documents or other evidence when mediating a complaint.

10. Rental Agreement, insurance and excess

The Supplier — not OneClickDrive — is responsible for issuing the Rental Agreement and for maintaining the vehicle and any insurance required by Moroccan law. Insurance scope, exclusions, excess/deductible, deposit and optional coverage vary by Supplier and vehicle. OneClickDrive does not act as an insurer merely by displaying or relaying a Supplier’s insurance description.

The Customer must read the Rental Agreement before driving and ask the Supplier to explain unclear insurance, damage, theft, tyre, glass, off-road, geographic or driver restrictions. A description such as “full insurance” must be interpreted according to the actual written coverage and exclusions supplied for that rental, not as an unconditional guarantee by OneClickDrive.

11. Security deposits

Unless a Booking expressly states that OneClickDrive holds the deposit, any rental security deposit is collected, held and returned by the Supplier. The Supplier determines the permitted deposit method and may make lawful, substantiated deductions under the Rental Agreement for damage, fuel, fines, tolls, late return or other agreed charges.

OneClickDrive may assist a Customer who disputes a delayed refund or deduction, but OneClickDrive is not the debtor of a Supplier-held deposit and cannot guarantee the Supplier’s banking processing time. A Customer should retain the return inspection record, photographs, receipts and communications until the deposit is fully resolved.

12. Vehicle use and driver responsibilities

• Only drivers approved in the Rental Agreement may drive the vehicle.
• The vehicle must not be used unlawfully, for racing, speed testing, paid passenger transport, towing, sub-rental, criminal activity or other prohibited purposes.
• Off-road use, driving outside permitted territories, ferry/cross-border travel, smoking, pets or use on unpaved roads is allowed only if the Supplier’s written terms expressly permit it.
• The Customer must use reasonable care, observe traffic laws, secure keys/documents, use the correct fuel/charging method and follow manufacturer/Supplier instructions.
• The Customer is responsible for traffic fines, parking charges, tolls and other lawful penalties attributable to the rental period, subject to evidence and the Rental Agreement.

13. Accidents, breakdowns, theft and roadside events

In an accident, breakdown, theft or significant damage event, the Customer must prioritize safety and follow applicable Moroccan law and the Supplier/insurer instructions. This may require contacting police or another competent authority, obtaining a report, notifying the Supplier promptly, preserving evidence and not admitting liability on behalf of another party.

Roadside assistance, replacement vehicles, repairs and insurance claims are the Supplier’s responsibility under the Rental Agreement and applicable insurance. The Customer should not authorize a major repair or abandon the vehicle without Supplier approval except where immediate action is reasonably necessary for safety or required by law.

14. Cancellations, statutory withdrawal and refunds

14.1 Mandatory consumer rights

Nothing in these Terms removes a consumer right that Moroccan Law No. 31-08 or another mandatory law gives to the Customer. Where a statutory withdrawal right applies to OneClickDrive’s distance intermediation service, it may be exercised within the applicable statutory period unless a lawful exception applies.

Where permitted by law, the Customer may be asked at checkout to expressly request that OneClickDrive begin performing the booking/intermediation service immediately, before expiry of a statutory withdrawal period, and to acknowledge the legal consequence once that service has been fully performed. These Terms do not replace any separate express consent or acknowledgement that the law requires OneClickDrive to obtain.

14.2 Booking-specific cancellation policy

The cancellation and refund conditions disclosed for the specific offer before payment and repeated in the confirmation form part of the Booking. They may vary by Supplier, vehicle, dates and rate type. A cancellation charge or non-refundable condition will not be applied to a consumer unless it was adequately disclosed and is lawful.

14.3 OneClickDrive service already performed

To the extent permitted by law, any separately identified OneClickDrive booking/service fee or the portion of a Booking Amount representing a fully performed intermediation service becomes earned when OneClickDrive has completed the service for which that fee was charged — for example, sourcing and confirming the agreed reservation — provided that any legally required prior request/consent and information were obtained. This does not prevent a refund where the law requires one or where OneClickDrive failed to provide its own service.

14.4 Customer cancellation or no-show

If the Customer cancels after confirmation, arrives too late to take the vehicle, does not appear, or cannot satisfy disclosed rental eligibility requirements, the booking-specific cancellation/no-show terms apply subject to mandatory law. A Supplier may release the vehicle after the no-show period stated in the confirmation or Rental Agreement.

14.5 Supplier cancellation or failure to fulfil

If the Supplier cancels or cannot fulfil the confirmed Booking for a reason not attributable to the Customer, OneClickDrive may first offer an equivalent or better replacement at the same confirmed rental value where reasonably available. The Customer is not required to accept a materially different vehicle or a material price increase. If no acceptable replacement is provided, a Booking Amount controlled by OneClickDrive for the failed Booking will be refunded as required by law.

14.6 Refund method and timing

A refund legally due from OneClickDrive will be initiated without undue delay and within any maximum period required by applicable law, using the original payment method where reasonably possible. Bank, card-network or payment-provider posting times may occur after OneClickDrive initiates the refund. Amounts paid directly to a Supplier are the Supplier’s refund responsibility unless OneClickDrive expressly confirms that it has assumed the refund obligation.

15. Chargebacks and payment disputes

Customers should contact OneClickDrive promptly about an unrecognized payment, duplicate charge or refund issue so that it can be investigated. Nothing in these Terms limits a lawful cardholder or consumer right to dispute a transaction. However, knowingly filing a false chargeback or misrepresenting a properly fulfilled transaction may result in account restriction and recovery of amounts and reasonable costs that are lawfully recoverable.

16. Complaints and dispute assistance

Operational rental complaints — including vehicle condition, delivery conduct, deposit deductions, damage assessment, insurance handling and Rental Agreement performance — should first be raised with the Supplier, with OneClickDrive copied or notified where assistance is requested. Complaints about OneClickDrive’s own website, booking communication or payment handling should be raised directly with OneClickDrive.

OneClickDrive may request evidence, contact both sides, recommend a solution, facilitate a replacement or issue a goodwill credit. Such assistance is voluntary unless required by law and does not constitute an admission of liability or assumption of the Supplier’s obligations.

17. Customer responsibility for personal property and travel arrangements

The Customer is responsible for personal property left in or around a rental vehicle and for allowing reasonable travel time for vehicle pickup/return, flights and other arrangements. OneClickDrive is not liable for a missed flight, hotel, tour or other consequential travel loss caused solely by a Supplier or by the Customer’s own delay, except to the extent mandatory law provides otherwise or the loss is legally attributable to OneClickDrive.

PART III — SUPPLIER / RENTAL COMPANY MARKETPLACE TERMS

18. Supplier status and authority

A Supplier using OneClickDrive represents and warrants on a continuing basis that it is a legally established and, where required, authorized business; has the legal right to advertise and rent each listed vehicle; maintains all registrations, licences, permits, insurance and documents required for its operations; and is authorized to enter into Rental Agreements with Customers.

The Supplier is an independent contractor. Nothing in these Terms creates employment, partnership, franchise, fiduciary relationship, joint venture or authority for the Supplier to bind OneClickDrive. The Supplier must not represent itself as an office, branch, employee or legal agent of OneClickDrive unless a separate signed agreement expressly grants that authority.

19. Listings, prices and availability

• Keep vehicle descriptions, images, model/category, transmission, seats, luggage capacity, features, price, deposit, mileage, insurance/excess and delivery conditions accurate and current.
• Do not advertise unavailable “bait” vehicles or a low price that cannot reasonably be booked under the stated conditions.
• Disclose mandatory charges before confirmation and do not impose undisclosed mandatory fees at handover.
• Honor confirmed Bookings or, where genuinely impossible, immediately notify OneClickDrive and cooperate on an equivalent or better replacement.
• Use photographs and content that the Supplier owns or is authorized to use and that do not infringe third-party rights.

OneClickDrive may edit formatting, translate content, normalize price/feature fields, remove duplicate or misleading listings, request supporting evidence and suspend content while it investigates accuracy or compliance.

20. Supplier performance and customer treatment

The Supplier is solely responsible for handover, the Rental Agreement, inspection records, lawful insurance, vehicle condition, roadworthiness, maintenance, roadside assistance, lawful deposit handling, damage assessment, invoicing/receipts, tax obligations, employee/driver conduct and compliance with Moroccan consumer and rental laws.

The Supplier must treat Customers fairly and professionally, must not discriminate unlawfully, must not threaten or harass Customers, and must not retain identity documents, deposits or property except where and for as long as lawful. The Supplier must maintain evidence supporting material post-rental charges and provide it when reasonably required to resolve a Platform-originated complaint.

21. Booking attribution, non-circumvention and fees

Supplier subscription, listing, lead, success, booking or commission fees are governed by the Supplier’s applicable order form, package, invoice, onboarding agreement or commercial schedule. Unless that document states otherwise, paid visibility or subscription fees purchase access to the specified marketplace service and do not guarantee a minimum number of enquiries, Bookings, revenue or ranking position.

A Supplier must not intentionally conceal, redirect or misclassify a OneClickDrive-originated lead or Booking in order to avoid a lawful fee or reporting obligation. Where a commercial agreement applies a success or commission fee to Platform-originated business, the Supplier must accurately report the relevant outcome and provide reasonable evidence needed to reconcile disputed attribution.

Business-to-business subscription or advertising fees that have already been activated or delivered are non-refundable except where the applicable commercial agreement states otherwise, OneClickDrive materially failed to provide the paid service, or applicable law requires a refund. Taxes, withholding obligations and invoices are handled according to the commercial agreement and applicable tax law.

22. Customer data and confidentiality

A Supplier may use Customer personal data received from OneClickDrive only for the legitimate purposes connected with the enquiry, Booking, Rental Agreement, support, fraud prevention and legal obligations, and only in compliance with Moroccan Law No. 09-08 and other applicable privacy/electronic-marketing rules. The Supplier must implement appropriate security and must not sell booking data or add Customers to unrelated marketing lists without a lawful basis and any required consent.

Supplier account credentials, non-public lead information, OneClickDrive conversion data, internal quality scores, commercial terms and non-public operational information must be kept confidential unless disclosure is legally required or authorized by OneClickDrive.

23. Licence to Supplier content

The Supplier grants OneClickDrive a non-exclusive, worldwide, royalty-free licence during the commercial relationship and for a reasonable archival/marketing period afterward to host, reproduce, adapt for format, translate, display, distribute and promote the Supplier’s logos, vehicle photographs, descriptions, prices and other listing content for operating and marketing OneClickDrive and the Supplier’s offers. This licence does not transfer ownership of the Supplier’s trademarks or original content.

The Supplier warrants that the content and data it provides may lawfully be used for those purposes and will indemnify OneClickDrive against third-party intellectual-property claims arising from Supplier-provided content, except to the extent OneClickDrive used the content outside the granted licence.

24. Quality scoring, ranking, suspension and delisting

OneClickDrive may use booking fulfilment, response time, complaint history, cancellation rate, customer feedback, document status, price accuracy, service quality, fraud indicators, commercial account status and similar factors to rank Suppliers, allocate opportunities, identify risk or determine continued participation.

OneClickDrive may suspend or delist a Supplier or individual vehicle where reasonably necessary because of expired or missing documents, safety concerns, suspected fraud, repeated non-fulfilment, serious customer complaints, misleading prices, data misuse, non-payment, abusive conduct or breach of these Terms. For a remediable issue, OneClickDrive may request corrective action before restoration. Immediate action may be taken where safety, fraud, legal exposure or customer harm reasonably requires it.

25. Supplier reimbursements, chargebacks and indemnity

If a refund, card chargeback, replacement cost, customer compensation, regulatory claim or other loss is caused by the Supplier’s failure to honour a confirmed Booking, misrepresentation, unlawful conduct, vehicle/rental defect, data misuse or breach of these Terms, the Supplier must reimburse OneClickDrive for the amount reasonably and lawfully incurred to the extent the loss is attributable to the Supplier.

The Supplier will indemnify and hold OneClickDrive harmless from third-party claims, penalties, damages, reasonable legal costs and liabilities arising from the Supplier’s vehicles, personnel, Rental Agreements, accidents, insurance, taxes, deposits, customer-data processing, intellectual-property infringement or breach of law, except to the extent the claim was caused by OneClickDrive’s own fraud, wilful misconduct, gross negligence or other liability that cannot lawfully be shifted.

26. No exclusivity or revenue guarantee

Unless a separate signed commercial agreement expressly states otherwise, OneClickDrive does not grant exclusivity, territory protection, a guaranteed lead volume, a guaranteed booking volume, a minimum revenue level or a guaranteed ranking position. OneClickDrive may onboard competing Suppliers and may change matching, ranking, subscription or marketplace features for future use, subject to existing contractual commitments and applicable law.

PART IV — GENERAL LEGAL PROVISIONS

27. OneClickDrive liability

Nothing in these Terms excludes or limits liability that cannot be excluded under Moroccan law, including liability for OneClickDrive’s fraud, wilful misconduct or gross negligence and any mandatory consumer protection. The exclusions and caps below apply only to the fullest extent permitted by law.

OneClickDrive is responsible for its own marketplace and booking-intermediation obligations. It is not responsible for a loss caused solely by an independent Supplier’s vehicle condition, maintenance, mechanical failure, insurance, accident, theft, roadside service, rental-contract performance, deposit administration, fine, tax, employee/driver conduct or other Supplier obligation, except where OneClickDrive is independently liable under mandatory law for its own conduct.

For a consumer claim relating solely to an optional paid OneClickDrive platform/intermediation service, any contractual cap will apply only where lawful and will not reduce statutory compensation or remedies that cannot be waived. To the extent permitted by law, OneClickDrive is not liable for indirect or consequential commercial losses that were not a reasonably foreseeable direct result of OneClickDrive’s breach.

For a Supplier, advertiser or other business user, OneClickDrive’s aggregate contractual liability in any twelve-month period is limited, to the fullest extent permitted by law, to the total net fees that business user actually paid directly to OneClickDrive during the six months preceding the event giving rise to the claim. This business-to-business cap does not apply to liability that the Moroccan Code of Obligations and Contracts or another mandatory law prohibits the parties from excluding or limiting.

28. Fraud, safety and refusal of service

OneClickDrive may refuse, freeze or investigate a transaction or account where it reasonably suspects stolen payment credentials, identity fraud, fake documents, abusive chargebacks, sanction/legal concerns, threats, account takeover, vehicle safety issues or other serious misconduct. Any funds held during an investigation will be handled in accordance with payment rules and applicable law and will not be retained merely as a penalty without legal or contractual basis.

29. Force majeure

A party is not liable for failure or delay caused by an event beyond its reasonable control to the extent recognized by applicable law, including natural disaster, serious infrastructure outage, governmental restriction, war, civil disturbance, epidemic, transport shutdown, cyberattack by a third party or widespread telecommunications failure. The affected party must take reasonable steps to mitigate the impact. Mandatory refund or restitution rights remain applicable.

30. Electronic records and notices

Bookings, confirmations, amendments, invoices, OTP verifications, support messages and notices may be created and retained electronically. To the extent permitted by Moroccan law, those electronic records may evidence the parties’ instructions and agreement. A Customer or Supplier must keep its contact details current and should preserve booking confirmations and material rental communications.

31. Changes

OneClickDrive may update these Terms for future transactions by publishing a revised version and effective date. The version accepted for a confirmed Booking continues to govern that Booking unless a later change is required by law or expressly accepted. Supplier commercial fees or package-specific terms may also be changed in accordance with the notice and renewal rules in the applicable Supplier commercial agreement.

32. Severability, survival and no waiver

If a provision is invalid or unenforceable, it will be limited to the maximum lawful extent and the remaining provisions will continue where they can operate independently. A failure or delay to enforce a right is not a waiver. Provisions concerning accrued payments, intellectual property, confidentiality, records, liability, indemnity, dispute resolution and obligations that by their nature continue after termination will survive.

33. Assignment

OneClickDrive may assign or transfer its rights and obligations in connection with a lawful corporate reorganization, financing, merger or transfer of the Platform business, provided that mandatory consumer rights are not reduced. A Supplier may not transfer a Supplier account, package or Booking obligations to another legal entity without OneClickDrive’s prior written approval where the transfer would affect Customers, compliance, billing or account verification.

34. Governing law and disputes

These Terms and Morocco-platform Bookings are governed by the laws of the Kingdom of Morocco, without prejudice to any mandatory consumer rule or conflict-of-law rule that must apply. Customers and Suppliers should first use the support/complaint process published on OneClickDrive.ma and provide relevant evidence so the issue can be investigated.

If a dispute cannot be resolved, it may be submitted to the courts having jurisdiction under Moroccan law. Nothing in these Terms prevents a consumer from using a competent consumer-protection authority, the CNDP for a data-protection matter, or another remedy that mandatory law makes available.

35. Language and interpretation

OneClickDrive may provide these Terms in English, French, Arabic or other languages. The versions are intended to express the same commercial and legal rules. For a specific consumer Booking, the version presented and accepted during the booking process will be used to interpret that transaction to the extent permitted by law. A translation will not be interpreted to remove a mandatory right granted by Moroccan law.

36. Legal identification and contact

The operator’s legal name, legal form, registered office, commercial and tax identifiers, official contact channels and any other information required for the Morocco website are published in the Legal Notice on OneClickDrive.ma and, where required, repeated at checkout or in the Booking confirmation. Customers should quote their Booking reference when contacting support.

The independent Supplier remains the contracting vehicle-rental company. OneClickDrive’s participation in payment, support, quality control or dispute facilitation does not by itself convert OneClickDrive into the vehicle lessor.